Comments on: ANGRY MINUTE #0019: Thanks for Calling Tech Support http://www.angryminute.net/angryminute/angry-minute-0019-thanks-for-calling-tech-support/ New Anger Every Wed!!! Thu, 11 Mar 2010 00:19:31 -0500 http://wordpress.org/?v=2.9.1 hourly 1 By: Candee http://www.angryminute.net/angryminute/angry-minute-0019-thanks-for-calling-tech-support/comment-page-1/#comment-135 Candee Wed, 18 Nov 2009 19:38:19 +0000 http://www.angryminute.net/?p=98#comment-135 I hear you honey…I am not in a call center per say…BUT I am a Receptionist that answers the main phones in the building. I receive on an average 250 to 300 calls a day. Here are a couple of MY pet peeves….(I cannot say the name of the business that I work in so I am gonna call it DAL …dumb ass land) When I answer the phone “This is your DAL how may I help you? And I get the answer back “Hello is this DAL?” I so want to say no, you have reached Hell, how can I help you?) I am sorry if you are going to call me shut up and pay attention… My favorite is “yes you connected me and I all get is a voice mail” okay I am not a rocket scientist if you get a voice mail LEAVE YOUR NAME AND NUMBER for them to call you back! I am sorry you are no more special then anyone else so leave a damn message and stop whining to me! Or I get you know I keep getting these voice messages and I am tired of it (mostly it is men). You are not doing your job; this is not good customer service…I so want to say “well…you’re not a good customer, so get off the phone and go back into your wife closet and play dress up!” There is so much more but there is not enough room! So this is my contribution. I hear you honey…I am not in a call center per say…BUT I am a Receptionist that answers the main phones in the building. I receive on an average 250 to 300 calls a day.
Here are a couple of MY pet peeves….(I cannot say the name of the business that I work in so I am gonna call it DAL …dumb ass land)

When I answer the phone “This is your DAL how may I help you? And I get the answer back “Hello is this DAL?” I so want to say no, you have reached Hell, how can I help you?) I am sorry if you are going to call me shut up and pay attention…

My favorite is “yes you connected me and I all get is a voice mail” okay I am not a rocket scientist if you get a voice mail LEAVE YOUR NAME AND NUMBER for them to call you back! I am sorry you are no more special then anyone else so leave a damn message and stop whining to me!

Or I get you know I keep getting these voice messages and I am tired of it (mostly it is men). You are not doing your job; this is not good customer service…I so want to say “well…you’re not a good customer, so get off the phone and go back into your wife closet and play dress up!”

There is so much more but there is not enough room! So this is my contribution.

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